General conditions of sale
1. Scope and modification of the conditions of sale
The offer and sale of products on www.cxairdynamics.com (hereinafter referred to as “Site”) are governed by these Terms of Sale.
These general conditions of sale apply to all orders placed on the website www.cxairdynamics.com
CX AIR DYNAMICS FRANCE reserves the right to adapt or modify these general conditions of sale at any time.
In case of modification, the general conditions of sale in force on the day of the order will be applied to each order.
The products purchased on the Website are sold directly by CX AIR DYNAMICS FRANCE, whose registered office is located 155 Chemin de la Gare – 31 600 Saint Clar de Rivière, intra-Community VAT number FR 60 853 794 113.
CX AIR DYNAMICS, for any information, can be contacted via the Customers form.
All offers of products, services and delivery methods, at the prices indicated in Euros, are valid in mainland France within the limits of available stocks.
For orders from the European Union, the VAT rate applied is the same as that of France. You will simply have to pay additional shipping costs which will be indicated to you when choosing the delivery method.
For any questions on shipping costs for orders to overseas departments and territories or outside the European Union, contact us directly by email on email@example.com The photos representing the products are only indicative due to the alterations that may exist due to their transcription on the site.
Except in the event of a warranty, any delivery between CX AIR DYNAMICS and its customers, not contested within 14 days of delivery, cannot give rise to a claim.
3. Unavailability of products
The temporary unavailability of the products is indicated on the Website.
The notification service called “Notify me” is nevertheless available.
Once activated, this free service allows the Customer to receive a notification at the e-mail address he has indicated beforehand, if the products and / or specific sizes, color etc. desired items but temporarily out of stock are again available for purchase to the Customer.
In certain cases and for products selected at the Seller’s choice, the product reservation service will be available on the site, with delivery dates established specifically according to the case.
4. Acceptance of sales conditions
The Customer, by sending confirmation of his purchase order by email, unconditionally accepts and undertakes to respect in his relations with the Seller, the Conditions of Sale and payment described in this document, declaring to have consulted and to have accepted all the indications which were provided to him, while also noting that the Seller does not consider himself bound by different conditions if not established by mutual prior agreement and in writing.
If the Customer does’nt accept some of the conditions of sale indicated he is invited not to send the purchase order for the products on the site.
In addition, by transmitting the order the Customer confirms to know and accept the prescriptions indicated.
5. Selling price
All prices are indicated in Euros, take into account the French VAT in force, and are valid in mainland France.
For orders from the European Union, DOM-TOM or Corsica, the VAT rate applied is the same as that of France.
You will simply have to pay additional shipping costs which will be indicated to you when choosing the delivery method.
The prices indicated do’nt include the shipping costs which are calculated before the confirmation of the order transmitted by the Seller to the customer and that the same customer agrees to pay the seller in addition to the price indicated on the Site.
In the event that the products must be delivered to a country not belonging to the European Union, the total price indicated in the order and validated during the confirmation of the order, including indirect taxes (if applicable), is net of possible customs duties and any other sales tax, which the seller is not able to quantify beforehand and which the customer undertakes now to pay, if due, in addition to the price indicated in the order and validated in the order confirmation, according to the legal provisions of the country in which the products will be delivered.
The customer is invited to inquire with the competent bodies of the country of residence or destination of the products, in order to obtain information on any customs duties or taxes applied in his country of residence or destination of the products.
In the case of online purchases from the following countries: U.S.A., Swiss Confederation, Norway, Australia and Canada, the costs relating to the payment of taxes and customs clearance fees will be borne by the seller.
Any possible and subsequent cost, charge, tax and / or tax that a specific country will apply, in any capacity, to the products ordered on the basis of these conditions of sale are the sole responsibility of the customer.
The customer declares that the non-knowledge of the costs, charges, taxes and / or taxes referred to in the previous paragraphs at the time of sending an order to the seller, can’t constitute grounds for termination of this contract and cannot in any way case debit the aforementioned charges to the seller.
The order can only be registered on the site if the Customer is clearly identified either by entering his username and password, which are strictly personal, or by creating an account if it has not yet been registered. Any order implies acceptance of the prices and description of the products available for sale.
The contract is formed between the Customer and CX Air Dynamics when the order confirmation is issued.
As soon as the order is validated, the Customer will receive a first automatic acknowledgment email within the hour. The Customer can obtain information about his order by contacting us by email on firstname.lastname@example.org or in the “my account and“ order tracking ”section.
7. Payment terms
By credit card
Payment is made on the secure banking server of our banking partner.
This implies that no banking information concerning you passes through our website.
Payment by credit card is therefore perfectly secure; your order will be recorded and validated upon acceptance of payment by the bank.
Your payment by bank card will be likely to be verified and authenticated in order to fight against identity theft and fraudulent use of payment methods.
Payment is made directly to the CX AIR DYNAMICS bank which has no access to your details under any circumstances, and does not keep them on its servers.
This is the reason why they are requested again for each new transaction on our site.
By bank check
Your order is then reserved for 7 days.
Beyond this period, without receipt of your check, it will be canceled.
The order will only be processed upon receipt of your check and after validation.
Your order will only be shipped after receipt of your check
Your payments are made directly on the PayPal site via pages encrypted using SSL (Secure Socket Layer).
CX AIR DYNAMICS has no access to your bank details.
The details of your credit card are encrypted using SSL (Secure Socket Layer) and never pass unencrypted over the network.
Title retention clause
The products remain the property of CX AIR DYNAMICS until full payment of the order.
However, from the delivery, the risks of the delivered goods are transferred to the customer.
Default of payment
CX AIR DYNAMICS reserves the right to refuse to make a delivery or to honor an order from a consumer who has’nt fully or partially paid a previous order or with whom a payment dispute is being administered.
9. Terms and delivery times
Delivery of products purchased by the customer will be made by the seller to the address indicated by the customer.
Each shipment contains :
– the product (s) ordered;
– the relative invoice issued by the Seller, in the event that the Customer is based outside the European Union.
CX AIR DYNAMICS undertakes to respect as much as possible the dispatch date which is given to you for information on the order confirmation email.
Shipments of products to the customer are carried out using selected carriers.
As an indication – but in all cases without this committing the seller and without prejudice to the effective availability of the products, the products ordered will be delivered by the seller to the selected carrier within two working days from the date of delivery acceptance of the order.
In all cases, delivery will be made within a maximum of 30 (thirty) days from the day following that of the transmission of the order from the Customer.
In the event of only partial availability of the products, occurring on confirmation of the order, the seller will immediately inform the customer and, after his approval, he will be responsible for processing the order with the products actually available.
Upon receipt of the products at his home, the customer must check the integrity of the packages and the quantitative and qualitative correspondence of the products ordered.
In the event of discrepancies and / or disparities, the Customer must report and have them noted by the carrier, and in the event that the package or packaging of the products ordered by the Customer arrives at destination clearly damaged, the Customer is invited to refuse. delivery by carrier / shipper or accept delivery “with reservation”.
The products purchased will be delivered by the carrier hired by the seller on behalf of the seller to the shipping address indicated by the customer.
Regarding the handling of your package, when it is carried out by Colissimo, the date of dispatch may vary depending on your method of payment (verification of the bank card, time limit for receipt of your check).
For other countries, delivery costs depend on the destination.
For more details on the pricing of shipping costs outside mainland France, contact us directly by email at email@example.com.
All packages are shipped monday to friday and a tracking number will be systematically communicated to you upon shipment.
No compensation can be claimed if an item cannot be delivered: either following an unforeseen production stoppage, or following strikes, accidents, natural disasters, inability to obtain supplies or all other causes beyond our control.
The withdrawal period is 14 days for non-professionals, with the transport and return costs being borne by the buyer.
The seller will email the invoice for the shipped products to the customer in PDF format.
For the issuance of the invoice, the information provided by the customer at the time of the order will prevail. After the invoice has been issued, it won’t be possible to make any changes to the data indicated on it.
11. Satisfied or exchanged
CX AIR DYNAMICS undertakes to exchange any item that is the subject of a size problem. Return shipping costs are the responsibility of the customer. CX Air Dynamics bears the costs of returning the new product to the customer, based on the costs for returns to France. Outside France, these costs remain the responsibility of the customer.
You have 14 days, after receipt or withdrawal of your order, to request the exchange of unworn items, in their original packaging, which do’nt suit you.
To do this, formalize your return request in writing by email to firstname.lastname@example.org and send your package by Colissimo against signature to the following address:
CX AIR DYNAMICS – 155 Chemin de la Gare – 31 600 Saint Clar de Rivière
12. Satisfied or refunded
You have 14 days, after receipt or withdrawal of your order, to request the exchange or refund of unworn items, in their original packaging, which do not suit you.
The refund can only take place within the framework of compliance with the conditions of return.
13. Return conditions
- Return the item within 14 days of receipt of the package
- Return the item in the box in which it was sent to you or in an identical box (reinforced, same size) if the first one has been damaged.
- The product must not have been worn but just tried on.
All labels must be present on the product for the exchange to be accepted.
The labels must not have been damaged, cut or re-glued.
The product must be in perfect condition and well folded in the original packaging.
Also remember to wrap the plastic wrap around the product to protect it.
- The package must be sent by Colissimo with tracking and delivery against signature. Keep the receipt of the shipment with the parcel number in case of loss or theft. Return shipping costs cannot be reimbursed under any circumstances; COD packages will be systematically refused.
Warning: The After-Sales Service reserves the right to refuse the return if one of the conditions is not met, the package will then be returned to you directly.
14. Information and complaints
For any request for explanation or complaint, the customer can contact the company at the following e-mail address: email@example.com
15. Provision of the law “Information technology and freedoms”
At any time, you have the right to access, modify, rectify and delete data concerning you (art 34 of the “Informatiques et Libertés” law of January 6, 1978).
You can also modify your referencing by going to your account registered with our services. You can also make a request to our services by mail at
CX AIR DYNAMICS – 155 Chemin de la Gare – 31 600 Saint Clar de Rivière
16. Responsibilities and dispute resolution
CX AIR DYNAMICS cannot be held responsible for the inconveniences and damages relating to the use of the Internet network such in particular a rupture in the service, the presence of computer viruses or external intrusions or more generally all cases qualified of force majeure by the courts.
In the event of a dispute, an amicable solution will be sought before any legal action.
For any controversy relating to the validity, interpretation or execution of these Conditions of Sale and of the sales contract, the exclusive territorial jurisdiction belongs to the Court of Toulouse, without prejudice to the exclusive jurisdiction guaranteed to the consumer by the mandatory rules applicable in the state of the last.
These conditions are subject to French law.
According to the law of March 11, 1957, any reproduction, even partial, of the elements of the CX AIR DYNAMICS France site is prohibited.